Customer Adaptation Designer in Macungie at Volvo Group

Date Posted: 2/6/2021

Job Snapshot

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Job Description


The purpose of this job is to provide professional support as a designer in an engineering technical area in the Customer Engineering department to complete truck orders by providing customer adaptation design and bills of material for the final truck assembly in the factory. Perform routine and less complex engineering support tasks that support senior designers and engineers and the mission of the department. Serve in a resource or support capacity for more complex assignments.

  • Serve as a designer in one or more technical areas with limited responsibility and ownership.
  • Plan and perform projects to develop and document customer adaptation solutions within area of assignment. Heavy emphasis is placed on quality/accuracy, accountability, and adherence to formal internal and external standards, procedures, and processes.
  • Provide complete engineering documentation including bills of material, part drawings, part releases, CAD models, installation drawings, frame drillings, and torque specifications for customer adaptation solutions.
  • May serve as a design and/or CAD resource in primary area of assignment or in support of a larger project.


Key Competencies:
  • Design Skills: Understanding and applying basic engineering design knowledge in schematics and diagrams, materials and surface treatment requirements, packaging and dimensional requirements and manufacturing process requirements.
  • Mechanical Aptitude: Applying working knowledge of basic mechanical principles and 2D/3D spacial visualization to perform job successfully.
  • Computer Skills: Using company proprietary applications and MS Excel, Word, and Outlook to retrieve, organize and convey information and communication necessary to complete the job.
  • Attention to Detail: Monitoring adherence to engineering and quality standards and actively checking for accuracy of data received or generated before passing it on.
  • Critical and Analytical Thinking: Using reasoning and mental agility to analyze information, recognize patterns/connections between data and information and draw logical conclusions to perform job successfully.
  • Problem Solving: Taking a well-ordered approach to solving problems from root cause analysis to developing solutions and implementing permanent corrective actions.

Other Competencies:
  • Change/Flexibility: Ability to learn on the fly and adapt to changing systems, tools, applications, and processes.
  • Time Management: Using time effectively and efficiently, valuing time, concentrating efforts on the more important priorities, getting more done in less time than others, can attend to a broader range of activities.
  • Dependability/Reliability: Following through on commitments, producing timely work to required standards, and pitching in to get the job done.
  • Multi-tasking: Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities and assignments.
  • Initiative/Ownership/Accountability: Taking the lead in getting the job done and accepting responsibility for personal actions, output, costs and results.
  • Teamwork: Respecting and collaborating and communicating with team members and colleagues in other functional areas, sharing information and resources and working to achieve group goals and outcomes.
  • Action Oriented and Drive for Results: Enjoys working smarter, is action oriented and full of energy for the things he sees as challenging, not fearful of acting with minimum of planning, seizes more opportunities than others. Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very bottom line oriented, steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand customer information and uses it for improvements in product and services, acts with customers in mind, establishes and maintains effective relationships with customers and gains their trust and respect.
  • Self-Development and Ambition: Is personally committed to and actively works to continuously improve self, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits. Knows what he/she wants from a career and actively works on it, is career knowledgeable, makes things happen for self, markets self for opportunities, doesn’t wait for others to open doors.
  • Integrity and Trust: Is widely trusted, is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn’t misrepresent him for personal gain.

  1. High School Diploma or GED is required.
  2. Preferred Associates degree or certificate in Mechanical or Electrical Engineering Technology.
  3. Preferred Automotive, or similar, experience.
  4. CAD training or experience in a major CAD system, Creo and/or Catia preferred.