Parts Manager in San Leandro at Volvo Group

Date Posted: 5/9/2021

Job Snapshot

  • Employee Type:
    Part-Time
  • Location:
    San Leandro
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/9/2021

Job Description

POSITION TITLE: PARTS MANAGER
FUNCTION/DEPARTMENT: Parts Department
REPORTS TO: Branch Manager

JOB SUMMARY:
The parts manager is responsible for ensuring that our customers receive the very best in parts support and service. It includes day-to-day leading, developing and managing all positions within the department and for meeting parts sales, gross margin, parts administration and inventory goals.

MAIN TASKS AND RESPONSIBILITIES (but not limited to):
  • Management and monitoring of Parts Department processes to ensure internal and external customer satisfaction of parts sales growth and parts marketing
  • Parts inventory management (receiving, warehousing, shipment, ordering, monitoring backorders)
  • Promotes and merchandises parts and accessories in conjunction with marketing programs to meet department profitability and goals.
  • Coordination of parts activity with Sales, Rental and Service departments
  • Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
  • Identify ordered parts with long lead time and obtain through alternate suppliers within price guidelines
  • Monitor all parts orders for full and timely shipment to customer
  • Submits all parts warranty and return claims within the required time frame to receive maximum credit
  • Provide alternatives for parts not in stock or not easily identifiable – interact with service department to provide viable alternatives
  • Effectively engages department personnel by recommending training and preparing employee performance evaluations.
  • Branch Safety and Environmental compliance according to corporate guidelines.
  • Manages employee development activities and performance through coaching and performance evaluations.
KNOWLEDGE AND EXPERIENCE:
  • High School diploma or equivalent.
  • BS/BA in business related field, preferred.
  • 7-10 years of experience in parts sales, marketing, product support, product management or related field.
CRITICAL COMPETENCIES:
  • Strong manager with problem solving skills.
  • Strong communication and interpersonal skills.
  • Detailed problem solving and troubleshooting skills required.
  • Must be able to travel occasionally for training and or customer visits
PHYSICAL REQUIREMENTS (E.G. LANGUAGE, MOBILITY):
  • Requires prolonged periods of sitting
  • May require some standing at a time.
  • May require some physical exertion to manually move lift, carry, pull, or push heavy objects or materials, up to 50lbs.
  • May require stooping, bending, and overhead reaching.
  • May work in surrounding with a noisy and dusty environment.
  • Must be able to climb stairs and may need to use a small step ladder.
  • Must be able to operate forklift and or man lift in warehouse
I have received and read a copy of the Parts Manager job description, and I understand the duties and responsibilities assigned to me. I understand that I must comply with the guidelines and any revisions made to it.

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